2026-06-09
Weather holds: write the reason, not the sky
Ice on your own apron is a yard hold. A closed mountain pass on the planned lane is a route hold. A consignee who will not open the door in rain is a customer hold. All three can occur on the same afternoon, and only one of them is yours to clear.
Dispatchers who write “weather” force the next shift to guess which clock still matters. Detention claims later split along those same lines. A reviewer looking at a week of notes can usually count how many “weather” stamps were actually a customer policy that was never written on the appointment confirmation.
A practical slip has a checkbox list with room for one sentence: which road or door, from which hour, and who confirmed it. Confirmation might be a gate camera, a driver call, or a notice from the consignee’s receiving office. Without a source, the next clerk will call the driver again for the same fact.
In Georgia, spring flood watches on inland roads toward the Black Sea ports are a recurring route hold. They are not a reason to freeze every door in Tbilisi. The board should say which lane is closed, not that the country is wet.
When the hold lifts, close the exception with a time. Open weather stamps that live for two days are how morning boards fill with ghosts.